Clients reviews about Rusty's Vape & Smoke Shop

⭐⭐⭐⭐⭐ Rusty’s Vape & Smoke Shop is one of the best shops I’ve been to in Denver. The staff here are incredibly welcoming and down to earth they treat you like a real person, not just another customer. The store is well-stocked with a huge variety of products, and everything is neatly organized so it’s easy to find what you need. What stood out to me the most was how genuinely helpful and respectful the staff were. They took the time to answer questions and make sure I walked out feeling taken care of. That kind of service is rare these days and really makes a difference. If you’re looking for a shop that values both quality products and great customer service, this is the place. I’ll definitely be coming back. ~ Nick S

I showed up close to closing time so I was running in because I know I only had a few more minutes left. The girl working there, oh I wish I would have gotten her name. It was almost her quitting time, but she took her time with me, never felt rushed, she was polite and treated me like I was the first customer of the day not the last. She was patient and I really didn't expect that. It was a nice surprise, usually you walk in before closing time at most places and they rush you out. This girl acted like she cared about her clients. Closing time july 5th if it helps any ~ Alonzo C

Rusty's vape & smoke shop is great!! They have a huge selection. They had everything, grinders ash trays, rigs, pipes etc. Top to bottom everything was neat & stocked. I went in due to my brother going in a few weeks before & he went on about how great of a smoke shop it is. The staff are soo friendly & nice. They helped me out from start to finish. I went in to just browse & check it all out, I left with a new rig. I highly recommend Rusty's Smokeshop! 7.18.23 ~ Dan L

I am a very anxious social person, so I dread going to a new vape shop. This is once of my first experiences where I felt at ease and found EVERYTHING I was looking for at an amazing price. Jareli was super helpful, even with my constant changes to my order not once made me feel uneasy. Beautiful smile and hospitality! She is very attentive to the customers. As soon as I walked I was helped! Definitely becoming a regular with a great staff and GREAT prices. ~ Esmeralda H

This is the first smoke shop I've visited here in Colorado, and I don't regret it one bit. This might be my go-to spot from now on, staff is super friendly (including the puppy that walks around greeting everyone.) I feel really at home here, the shop is well organized and carries a large variety of items. Large couches and waiting areas. Great for any occasion. Beautiful and spacious plaza, best location for a smoke shop! Thank you guys for being so awesome. ~ Dee

Absolutely love Rusty's both locations never disappointed with prices or selection of most things but today they were actually out of peaches zigzag wraps but that's a rarity. LOL they normally are pretty well stocked but anyway I went in there and didn't spend a dime actually spent $1 on all of this merchandise because I use my points that you accrue every dollar you use there so quite lovely🙂😊 ~ Alicia K

This place, is the go to place for all Your smoking accesories. From clean glass, to pens and vapes they have it all. On top of reasonable prices its all certified & original. You can always bet you'll be getting the correct and good procucts from all rustys locations. Plus the manager kristen is great ask for her for any questions or concerns her hospitality is like none other, top of the line ~ Jose P

This is my go to smoke shop. Any accessories and the have it. Always quality products, the staff is great and very generous, if you have any questions feel free to ask them and they will kindly answer them. Another bonus they have a rewards program so for every 100$ spent you get 10$ back. Would recommend this smoke shop and also the rustys in Quebec street ~ Manny A

I love Rusty's! My boyfriend and I come here all the time to grab accessories, pipes & e juice/vape supplies! This shop has it all! They also have great prices and a loyalty program!! All of the workers here are very knowledgeable about the products! I tell all my friends to stop by Rusty's for their smoking needs. :) ~ Tess H

Went into Rusty’s smoke shop and was greeted by 2 super cool employees, Jacob and Chris were pretty awesome, they were polite, helpful, and went above and beyond to help me find what I was looking for! The store was clean, fully stocked, and Just had a great vibe! Don’t go anywhere but here, they will take care of you!! ~ Ashley B

I love me some rusty's! Really great selection of stuff plus gave me and the squad a free lighters with our purchase. However they sell the evo wax pen for 3 times what you can get it online for so if you can wait get it online. But that's how it be in the smoke shop today. Bowls are like 10 and a great selection of wraps. ~ Alex

I like this shop, has everything I need. I also like the rewards program card they gave me. I like the employee, I forgot what her name was but she's blonde and she was super friendly and helpful, not the manager but the other girl. I wish they would have more 14 and 18 mm bowls in stock that I could choose from. ~ Jonathan M

I love this shop, they have great customer service and are very friendly. Their vape selection is a wide selection and have great prices. Their selection on glass is amazing as well from the rigs to the water pipes. But over all the staff is very friendly and helpful. Definitely a place to stop for your smoking needs ~ joseph n

The guy who worked there is professional and patient even though I was a little grumpy with him because of the mask , The bang disposable was a little over priced otherwise I would’ve given them 5 stars , also the business hours needs to be at least until 11 pm but overall I had a good experience in this vape shop and I recommend it ~ Texas

Rusty’s has a new frequent customer! I first came in looking to get set up for flower with an all purple setup, and they provided what they had and offered to order the items I needed that weren’t available! Everyone that has checked me out has been great :) ~ E H

One all around epic vape and smoke shop. I love comin in and checking out all the new rigs and pieces from Colorado locals and beyond. Great prices on their products and have everything you could ever need to suit any fancy you have hahahaha 🤗 definitely a must check out shop ~ Andrew A

I've never had such a great experience before. Typically once you leave an establishment what's done is done and there is no fixing any problems. But this business made it right beyond expectations! Thanks Soo much for everything. Will absolutely be back with all my business. ~ Nicole C

Great place to find anything you need. Had a hard time finding coils for my new vape pen and they had it when other places didn't. The lady that helped us was very helpful and didnt mind making sure the coils worked before we left. When I come back to Denver I'm definitely visiting thjs place. ~ Francisco M

This place is great!. I have been to many others and this is by far one of the best! So many juices to choose from and so many vape accessories! I called all around Denver for what I needed and they were the only ones who had it, and at a great price! If you are in the vape game this is a must!! ~ Scott K

Chris and Joseph have amazing customer service. I left extremely happy with my purchase. I did not plan to buy what I did but these gentleman where very helpful and got me exactly what I needed. clean, relaxed environment. highly recommended this place, I will be coming back ~ Dro D

My go-to spot for all my vape needs! The staff here is really welcoming and knowledgeable of all their products and if they aren’t their fellow co-workers are always open to helping. They carry almost everything you need so that’s a bonus in my book! ~ John H

Rusty's is an an amazing pipe, tobacco and vape shop! They have everything a smoker could want or need! They have a location in Commerce City and in Denver! I love both locations. All the workers are friendly and know their stuff!! ~ Tess W

Love this shop. I only my vapes here. Cat is always so nice and helpful, always fun to converse with. And their point system makes even driving from my new house downtown to this location worth it. 10/10 recommend ~ Noah D

Went in needing info about cbd pain relief for my bother and I didn't get her name but she was sooooo helpful and understanding! Thank you so mich cashier #30 on Aug 22 2020. From guy in loud corvette and Corona shirt! Ig 02bluebalz ~ trent r

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